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A Global VIP Airport Concierge Experience

Welcome to My Air Service

From departure to arrival and every moment in between, My Air Service delivers tailored concierge solutions at major international airports around the world. Trusted by global business leaders, celebrities, and luxury travelers — we take care of your journey.

Globe
60+
Key Countries
Airport
16+
Major Airports
Clock
24/7
Support
Service
20+
Premium Service
Why Background

Why Airport Concierge?

Airports can be overwhelming. We make it effortless.

Navigating crowded terminals, immigration,
and luggage delays can be a hassle.
We simplify it. Our trained agents escort
you through each stage — fast track,
VIP meet & greet, porter service, and more.
Whether you're flying for business or family,
enjoy total peace of mind.

All Travelers

All Travelers, All Destinations Guided

Travel can be stressful with so many details to handle. We are dedicated to ensuring a comfortable journey for every customer. From the moment you enter the airport until you arrive at your final destination, our professional concierge team is here to assist you.

Relax Details

Relax While We Handle the Details

Travel can be stressful with so many details to handle. We are dedicated to ensuring a comfortable journey for every customer. From the moment you enter the airport until you arrive at your final destination, our professional concierge team is here to assist you.

Ease Arrival Departure

Ease from Arrival to Departure

Our Meet & Greet service delivers an unforgettable experience, whether you are arriving or departing for your next journey. We handle every detail so you can focus on what truly matters — enjoying your trip with complete peace of mind.

Tailored for Every Journey

Three core services to match your travel flow

ArrivalArrival Service

Your journey should begin in comfort. Our team
takes care of your needs the moment you arrive.

Personalized Greeting

Personalized Greeting

As soon as our representative meets you, they will warmly welcome you with a personalized name sign.

  • • Customized signage
  • • Discreet & secure welcome
  • • Dedicated greeter
  • • First-Class impression
Flight Tracking

Flight Tracking

We monitor your flight's arrival and greet you promptly, even in the event of delays.

  • • Real-Time Updates
  • • End-to-End monitoring
  • • VIP-Level attention
  • • Comfortable waits in the lounge
Baggage Handling Support

Baggage Handling Support

We retrieve your baggage on your behalf, allowing you to focus entirely on enjoying your journey.

  • • Claim area navigation
  • • Baggage collection
  • • Secure transport of your belongings
  • • Customs assistance
Comfortable Experience

Comfortable Experience

Arrive relaxed and at ease. Our team supports you every step of the way.

  • • Personalized assistance
  • • Relaxed environment
  • • Continuous support for your personal needs
  • • Stress-Free navigation
DepartureDeparture Service

We ensure a smooth and stress-free departure experience for every traveler.

Seamless Check-In

Seamless Check-In

Our team supports the check-in process by ensuring you are in the correct line.

  • • Private greeting and escort
  • • Document preparation support
  • • Guided check-in assistance
  • • Tax refund and Customs assistance
Baggage Handling

Baggage Handling

We assist with the quick handling and transfer of your travel baggage.

  • • Luggage organization
  • • Porter service
  • • Secure transportation
Security Assistance

Security Assistance

We guide you through security procedures to ensure a smooth experience.

  • • Guided escort to Security
  • • Clear instructions
  • • Post-Security assistance
VIP Concierge service

VIP Concierge service

We guide you through security procedures to ensure a smooth experience.

  • • Your personal guide
  • • Priority handling of needs
  • • Effortless transition
TransferTransfer Service

Whether catching a connecting flight or moving between terminals, we ensure a smooth transfer.

Warm Welcome

Warm Welcome

Our friendly and professional greeters welcome you immediately.

  • • Personalized greeting
  • • Transfer desk assistance
  • • Flight information coordination
  • • Support with travel formalities
Stress-Free Transfers

Stress-Free Transfers

Whether catching a connecting flight or moving between terminals.

  • • Seamless navigation
  • • Luggage management
  • • Comfortable journey
  • • Discreet and efficient Service
Time-Saving Convenience

Time-Saving Convenience

Stay informed with real-time updates, gate details, and any changes.

  • • Prompt and reliable service
  • • Advance planning of your trip
  • • Efficient routes with our expertise
Reliable Support Anytime

Reliable Support Anytime

From one gate to the next, our dedicated staff guides you through every procedure.

  • • 24/7 availability service
  • • Immediate assistance
  • • Friendly and accessible help
  • • Support for every detail

How It Works

OUR SERVICES

Seamless.Effortless.Stress-free.

Our airport concierge makes your journey smooth from start to finish. In a few simple steps, you're ready to travel like a VIP.

01

Sign Up / Log In

Create your account or log in to get started.

02

Search Your Flight
or Airport

Enter your flight number or select an airport to see services.

03

Make a Reservation

Choose your date, time, and service.

04

Add Optional Services

Fast Track, Porter, Meet & Greet, Lounge—add what you need.

05

Meet Your Airport Concierge

Your dedicated concierge meets you and handles the rest.

06

Enjoy Your Journey

Relax and breeze through the airport—we take care of everything.

Who Uses My Air Service?

Trusted by Global Travelers

Customer Rating
0.0/5.0
Rebooking Rate
0%

We provide our clients with a seamless and comfortable journey — always with privacy, precision, and peace of mind.

Corporate Executives

Corporate Executives

Discreet, time-saving assistance for tight schedules.

Entertainment Artists

Entertainment Artists

Secure, private support for performers and VIP guests.

Athletes on Tour

Athletes on Tour

Hassle-free transfers for athletes and teams.

Luxury Tour Clients

Luxury Tour Clients

Tailored concierge for high-end trips

Private Families

Private Families

Smooth airport experience for families with children or older adults.

Frequently asked questions

Airplane

Your Smooth, Private Journey Begins with My Air Service.

Skip the hassle. Get the VIP treatment
from arrival to departure.

Airports We Serve

Beijing Capital International Airport

My Air Service
||Contact us